Site Policy

Site Policy | Outsourced Work | Updated 12/01/18

1. Legal Age


I am 18 years of age or older and fully capable to enter into a contract for residential maid cleaning services.




2. Personal Use of Service‌


The service I am requesting is for a domestic household or business. I understand that if I am simply gathering information for a competing business that I should submit a request for information through the Contact page.




3. Legal Jurisdiction


The contracting of, or reading of the domestic services on this website do not violate the community standards of my street, village, city, town, county, state, province, or country.




4. User Fraud


That I am wholly liable for any false disclosures and responsible for any legal ramifications that may arise from making payments though and will release all liability form www.elegantempire.co, and Elegant Empire, its affiliates, directors, or shareholders so they cannot be held responsible for any legal ramifications that may arise as a result of such fraudulent entry into, or use of, this website and/or material contain herein.




5. Content


Elegant Empire's web site is for personal, commercial transitory use only and not a grant of a license, not a transfer of title, and under this agreement you may not modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on this site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server. This agreement shall automatically terminate if you violate any of these restrictions and may be terminated by Elegant Empire at any time. Upon terminating your viewing of these materials or upon the termination of this agreement, you must destroy any downloaded materials in your possession whether in electronic or printed format.




6. Disclaimer


The materials on Elegant Empire's site, www.elegantempire.co , are provided "as is" and makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties, insurances, or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Elegant Empire does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the services on its Internet web site or otherwise relating to such materials or on any sites linked to this site.




7. ​Web browser cookies


Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.




8. Non-personal identification information


We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers’ utilized and other similar information.




9. Third party websites


Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.




10. Limitations


In no event shall Elegant Empire or its directors, employees, or affiliates, be liable for any damages (including, without limitations, service, or due to business interruption,) arising out of the use or inability to use the services on Elegant Empire's Internet site, even if Elegant Empire or an authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.




11. Revisions and Errata


The materials appearing on this web site could include technical, typographical, or photographic errors. Elegant Empire does not warrant that any of the materials on its web site are accurate, complete, or current. Elegant Empire may make changes to the materials contained on its web site at any time without notice. Elegant Empire does, however, make commitment to update the materials that may be outdated, such as service policies, pricing, and other details.




12. Site Terms of Use Modifications


Elegant Empire may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.




13. Indemnity‌‌


You agree to indemnify and hold harmless the Indemnified Parties from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Site, the violation of these Terms by you, or the infringement by you, or other users of the Site using your computer, of any intellectual property or other right of any person or entity. The Site reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.




14. Licensing/Bonding/Insurance


All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled; homeowners should always check such information for themselves. Descriptions of the services advertised on the Site are provided by the service provider or other referenced third-parties.

Elegant Empire is not responsible for any performance or quality claims associated with product or service descriptions. Elegant Empire is NOT a janitorial-service company or janitorial-service employer as defined by the law.

Service providers may advertise services on the Site that may require an up-to-date regulatory authorization, license, or certification. Elegant Empire does not verify, validate, or collect evidence of any regulatory authorization, license or certification from any service provider. You should make whatever investigation or other resources that you deem necessary or appropriate before purchasing any service providers promotional offers to determine if a service provider is qualified to perform the advertised service. Service providers are solely responsible for the care and quality of goods and services being provided.




‌15. Jurisdiction and Choice of Law


These Terms shall be governed by, construed and enforced in accordance with the laws of the State of California without regard to its choice of law provisions. Any action you or any third party may bring to enforce these Terms, or in connection with any matters related to the Site, shall be brought only in either the state or Federal courts located in California, and you expressly consent to the jurisdiction of said courts. You also agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Site or the Terms must be filed within one (1) month after such claim or cause of action arose or be forever barred.

This Terms of Use and Policy page constitutes a Legal Agreement between Elegant Empire and yourself, as well as any business entity of which you have any legal or equitable interest in. If any portion of this Agreement is deemed unenforceable by a Court of competent jurisdiction, it shall not affect the enforceability of the other portions of this Agreement.




THIRD PARTY SETTLEMENT ORGANIZATION


With regards to Sub-contracted work, Elegant Empire is PRIMARILY a third-party settlement organization, which is an organization that has the contractual obligation to carry out the settlement of payments to its participating payees (Service Providers) that have agreed to accept payment by having Elegant Empire, a third-party settlement organization, transfer funds paid for by clients for participating payee’s services, through its third-party network to the account of the participating payee.




COMMUNICATIONS PLATFORM


Our primary function is to act as an online marketplace which is basically a communications platform for enabling the connection between individuals seeking to obtain domestic services and/or individuals seeking to provide domestic services. We may do some support work for service providers, such as taking calls, making appointments, and sending reminders for scheduled service. Elegant Empire is NOT a janitorial-services company within the meaning of the law. Elegant Empire, does not guarantee or warrant, and makes no representations regarding, the reliability, quality or suitability of any work completed by service providers. When interacting with service providers you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other persons whom you don't know.
By using the Service, you agree to hold Elegant Empire, its staff, agents, directors, and affiliates free from the responsibility for any liability or damage that might arise out of the transaction or service involved. NEITHER THE COMPANY NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICE. THE COMPANY AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE SERVICE.




Site Use Terms ‌‌


By accessing this web site, you are agreeing to be bound by this Site Policy and Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law. For the sake of simplicity, the term "domestic services" may include any of the following:​​ Cleaning service for: Home Cleaning, Office Cleaning, Vacation Rental Cleaning, Commercial Cleaning. The company, Elegant Empire, may or may not offer cleaning services directly through the company. Whenever work is outsourced to Sub-contractor, the domestic services are the responsibility of third party that actually completes the services. Sub-contractors benefit from our unique system to process payments on behalf of clients to payees that acquired such third party services. Elegant Empire will take no responsibility or liability for any services provided to you by any third parties. Any Sub-contracted service guarantee is the obligation of the service provider that performed any specific job and is not enforced by our company.




16. Property Service Workers Protection Act


It is up to the hiring company or individual to check on the registration status of the service provider. The only level of verification we are liable for is to ensure that each service provider has a Business Tax Certificate from the city in which our main office is located. We will not be liable for any penalties imposed on a person or company for hiring a janitorial service provider not registered under the Division of Labor Standards Enforcement. Furthermore, all work performed for clients using our service are Sole Proprietors, not employers, employees, or contractors. As of 2018, Sole Proprietors are EXEMPT from this Law. Furthermore, Elegant Empire provides a software platform which allows you to connect with independent Service Professionals. Elegant Empire is not the employer of any Service Professional. You acknowledge that we do not supervise, direct, or control a Service Professional’s work or Professional Services performed in any manner. A Service Professional provides services to you as an independent contractor, and is not an LLC member, employee, joint venture, partner, agent, or franchisee of Elegant Empire for any purpose whatsoever.